Privacy Policy – Hospital Khojo | Patient Data Safety & Secure Healthcare Platform
Privacy Policy – Hospital Khojo
Last Updated: 22/11/2025
Welcome to Hospital Khojo.
Your privacy and trust are extremely important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have when using our platform.
By accessing or using Hospital Khojo (the “Platform”),you agree to the practices described in this Privacy Policy.
1. About Hospital Khojo
Hospital Khojo is a healthcare discovery platform that helps families and patients find, compare, and book hospitals, doctors, treatments, and related services. We collect certain information to provide better recommendations, improve user experience, and offer secure, reliable services.
2. Information We Collect
We collect the following categories of data:
A. Personal Information (Provided by You)
Name
Phone number
Email address
Gender (optional)
Age (optional)
Uploaded prescriptions or medical documents
Appointment details
Feedback or enquiry messages
B. Hospital/Doctor Information
(When hospitals list on our platform)
Hospital name & address
Contact details
Services offered
Certifications & documents
Treatment/surgery price lists
Infrastructure details
C. Automatic Information (Collected Automatically)
IP address
Device type (mobile, desktop, tablet)
Browser type
Location (approximate)
Pages visited
Clicks, time spent, and usage patterns
D. Cookies & Tracking Technologies
We use:
Cookies
Session data
Analytics tools (Google Analytics, etc.)
for improving user experience and website performance.
3. How We Use Your Information
We use your information for the following purposes:
A. To Provide Services
Showing hospitals near your location
Displaying treatment prices and comparisons
Booking hospitals & doctors
Verifying your identity for support
Providing ambulance & secondary services
B. To Improve Platform Performance
Analyzing user behavior
Enhancing search results & recommendations
Fixing errors and improving speed
C. To Communicate With You
Booking confirmations
Appointment reminders
New features & service updates
Customer support and queries
D. For Safety & Legal Compliance
Fraud detection
Verifying genuine hospital listings
Preventing misuse of the platform
We do NOT sell your personal data to any third party.
4. Sharing of Information
We may share your information only with:
A. Hospitals & Doctors (When Necessary)
If you book a hospital, doctor, or service, we share:
Your name
Contact number
Relevant medical data (only if you choose to upload it)
B. Service Partners
(For ambulance, home care, support services)
C. Legal Authorities
Only when required by law, court order, or government regulations.
D. Analytics Providers
For site performance and optimization (non-identifiable data only).
5. How We Protect Your Data
We use industry-standard security measures to protect your information:
SSL encryption
Secure servers
Access controls
Data masking & limitation
Regular security audits
Although we take strong precautions, no website can guarantee 100% security, but we continuously work to protect your data.
6. Your Rights & Choices
You have the following rights:
A. Access Your Data
Request a copy of the personal data we hold.
B. Correct Your Data
Ask us to update incorrect information.
C. Delete Your Data
Request deletion of your personal information.
D. Withdraw Consent
You may withdraw permission for optional data at any time.
E. Opt-Out of Communication
You can stop receiving promotional messages anytime.
To exercise any rights, email us at:
admin@hospitalkhojo.in
7. Data Retention
We retain your data only for as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Improve platform functionality
Uploaded prescriptions/medical documents are stored securely and deleted upon request.
8. Children’s Privacy
Hospital Khojo does not knowingly collect data from children under 18.
If you believe a minor has provided us data, please contact us immediately.
9. Third-Party Links
Our platform may contain links to third-party hospital websites or health resources.
We do not control their privacy practices and recommend reviewing their policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Whenever updated, the “Last Updated” date will be changed.
Continued use of the platform indicates acceptance of the updated policy.
11. Contact Us (Privacy-Related Queries)
For privacy concerns, data deletion, or information requests:
admin@hospitalkhojo.in
+91-9110942042
Patna, Bihar, India
We will respond within 1-2 working days.